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I am impressed! Called to have my two car garage door's tension spring replaced. Greeted very nicely by Connie, who was very nice and guiding on the phone. The whole deal was done and garage door working better than before!
3:30pm Friday called them and scheduled 2hr window
6:18 arrivals
6:40 cleaned up
He even checked my door tracks and found spots where the are binding a bit - and fixed it. Lubed everything up, showed me where to apply more next year, friendly - all good things! Will call them again. Thanks!
Why did we choose A-1 Garage Door Service? They are a local, family owned business and their reviews on Yelp are EXCELLENT. Ben came and gave us an estimate. He was polite, efficient and very knowledgeable. Connie set our appointment and here we are three days later with a beautiful, fresh, new, quiet garage door. We had some "special needs" and Ben was able to accommodate us. Thank you Ben and Connie. You have made this experience pleasant and uneventful!
Frank was knowledgable, friendly, prompt and honest. He quickly understood our problem, upgraded our springs, and went out of his way to service the door so it is even quieter than before. We would definitely recommend him for service should you be in need on a moments notice like we were.
We were given a time range of 4 PM to 6 PM. The service provider arrived around 5:40 PM. Our issue was that the garage door wouldn't fully close. When it would get close to the ground and completely close it would revert back and open again. The service provider did some quick maintenance on the garage, fixed a few screws and some lights and minutes later the garage is fully functioning again. The best part was the total. It was completely reasonable and better than expected. We highly recommend A1's services! Thank you Omar!!!
I cannot express the superb work of this company! After receiving a few quotes, some higher and some lower, I went with my instinct and Yelp reviews. A1 exceeded my expectations in regards to responsiveness, professionalism and cleanliness! They were ready to start with my installation of 5 garage doors within 3 days! One of my tenants even commented, "Oh, you swept my garage out! Thank you!" Connie was attentive and negotiable. I had a budget, and A1 met it! Nabor and his crew are awesome!!!! He followed through with calls and texts, and showed up for the estimate and job before I could get there! I will always use A1 and recommend them highly!! You're all wonderful to work with! Thank you, A1!!! Now I understand the true meaning of your name...A1!
What else can I say. I had someone come look at my garage door that was not installed properly the first time. I was recommended another business that is also well known in the area who had the worst follow up one could imagine. After several phone calls and no one would call back or we were always waiting on the owner I went down my list and found A-1 garage.
From the very beginning they were extremely professional on the phone and very thorough. I could tell right away this business was on top of their game in my prior experience. From there they had a technician out in two days and the following week the install was taken care of. The two technicians were very professional and knew their stuff as this was a difficult install. But they told me it could be done where as the first company told me it was impossible.
I highly recommend them you will not be disappointed.
We had a garage door that was not able to close (kept reopening). Had two other companies out and they did not diagnose problem correctly and just recommended replacing the entire unit. We scheduled SAME DAY appointment and Nabor came out on time. He diagnosed the problem quickly, fixed it and was very reasonably priced. Highly recommended!
I can't say enough about this company. They don't charge extra for after hours or weekend. Connie was fantastic, the tech arrived less than an hour after I called on Friday, after 5pm. They fixed our HOA's iron gate in less than a half hour. They did a GREAT job and they were so reasonable. I recommend them highly!
As a result of my garage door being inoperable, today was my first opportunity to utilize the services of A-1 Garage Door Service. My contact was a very pleasant experience. Omar, the Technician, arrived within the time perimeters that were established for the appointment. Omar provided excellent services that I felt went beyond the necessary repair of my garage door. In the future, if necessary, I will definitely utilize their services and will highly recommend them to those needing garage repair services.
I own rental property and have used them twice on two separate properties. The first time I used them I had American Home Shield insurance on a duplex in Playa Del Rey but the service provider they sent said the repair wasn't covered by my AHS insurance and quoted me a ridiculous price to replace the garage door arm assembly. I called A-1 to come out and the owner, who I believe is retired, quoted me a much better price and just came across as someone you could trust.
The second time I used them was for a commercial type gate. I originally used another vendor because A1 was reluctant to come as far north as Venice. However, after repeated issues with the gate, I had the A1 repair guy come out and he fixed the issue with sensors that were keeping the gate from opening at less than what the other person had charged on visits and I haven't had an issue since. Having rental properties, I work lots of vendors and in my two experiences they provided me what I considered excellent service at a competitive price and I will be using them again.
I picked A-1 Garage Door Service to install my Chamberlain RJO20 wall mount garage door opener purchased from Lowe's. I used A-1 based on their high ratings on the Yelp, friendliness on the phone, product knowledge and fair pricing.
Nabor, the installner came on time even though it was pouring heavily on that afternoon. He was a pleasant and friendly gentleman. He was experienced and took the job seriously. He did not turn on loud music when he was working. He did not take any short cut and replaced all the old opener wirings for the door control and the safety reversing sensors with the new ones provided by Chamberlain. My garage door was out of balance, i.e. when it was detached from the opener, it was too heavy to lift and pull and would keep dropping down to the ground if I let go my hands. He was able to balance it back to the original factory specifications. Finally, Nabor even walked the extra mile, he helped me to pair the opener to my two HomeLink equipped cars.
Thank you Nabor and thank you A-1. I would use them again and would certainly recommend to my circle of friends.
Really great experience recently with the team from A-1. Garage door opener stopped working and my usual attempts at getting it running again all failed. I phoned A-1 on a Friday afternoon and described my issue. Connie gave me several suggestions over the phone for trying to fix it and spare me the expense of a visit from a technician, a nice touch. Unfortunately I couldn't self-diagnose the problem, so I phoned A-1 again to ask if they could send someone out. Connie said they could and two technicians (Freddy and R-something) were knocking on my door within 30 minutes...incredible. After a few minutes inspecting my opener, the two gentlemen from A-1 said the whole opener would need to be replaced, as my opener was 15 years old and the broken part is no longer manufactured. Fortunately the technicians had several new openers in the bed of their truck and gave me the option to choose among three different models. After electing a wi-fi compatible model from LiftMaster, the technicians went to work replacing the garage door opener. About 90 minutes later, I made a cash payment to the technicians (saved about 10%) and was standing there admiring my brand new, super quiet garage door opener. Being in the service business myself, I valued the advice, response time and professionalism of Connie, Freddy and his partner from the team at A-1, and wholeheartedly endorse them for all of your garage door needs.
Amazing and Super Fast service. I called for an emergency garage fix and they came within 1 hour. Omar arrived and was very knowledgeable. The price is unbeatable and he was very quick and to the point and got the job done very professionally. This will always be my go-to service if i ever need my garage fixed. I would rate them 10 starts if possible. Thanks A-1!!
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